Return, Refund & Damage Policy

At Aira Blings, your satisfaction is our priority. Please read this policy carefully to understand how returns, refunds, and damaged items are handled.

1. Return Eligibility

You may request a return within 7 days of receiving your order.

To be eligible for a return, the item must be:

Unused, unworn, and unaltered

In its original packaging with tags and accessories intact

Accompanied by proof of purchase (order number/invoice)

Items damaged due to wear or misuse after delivery are not eligible for a return.

2. Non-Returnable Items

The following items cannot be returned or refunded:

Customized or personalized jewelry

Gift cards or discount vouchers

Items marked “Final Sale” or “Non-returnable” on the product page

3. Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect:

Contact us within 48 hours of delivery.

Provide clear photos of the item and packaging.

We will review your request and, if approved, you may choose a replacement or a full refund.

4. How to Request a Return

To start a return

Email us at [your support email] with your order number, name, and photos (if applicable).

We’ll guide you through the return process.

Return shipping costs are the customer’s responsibility unless the return is due to our error (e.g., wrong item or damaged item).

5. Refund Process

Once we receive and inspect your return, we’ll notify you of the approval status.

If approved, refunds will be issued to the original payment method within 7–14 business days, depending on your bank or payment provider.

Shipping charges from the original purchase are not refundable unless the return is our fault.

6. Exchange Option

If you want to exchange an eligible item for a different size, color, or design:

Contact us within the return window.

Exchanges are subject to stock availability.

You may be responsible for additional shipping costs.

7. Cancellation Policy

Orders can be canceled before dispatch for a full refund. Once dispatched, the return policy rules apply.

8. Questions

If you have any questions about our policy or need help with a return/refund, contact us at:

📧 Email: airablings@gmail.com
📞 WhatsApp: +92 336 3171086